Shipping FAQ

Q: When will my order ship? 

Orders placed Monday through Friday before 12 p.m. EST will be processed in 1-2 business days, excluding holidays. Orders placed on Fridays after 12 p.m. will be fulfilled the following Monday.

Q: What is the cost of shipping?

Standard shipping across Canada is free and will be received between 3-8 business days, while express shipping has a flat fee of $5 and will be received within 1-2 business days. All shipping costs related to international orders to the USA and overseas will be calculated at checkout. We only ship to Canada, the USA, and Australia at this time. Thank you for your understanding.

Q: What if my package is lost in transit or not delivered?

Please reach out to  the specified carrier and file a claim. If you need additional documents to submit, please reach out to our customer service at support@amourxx.com